Susie is the winner of the Free Jewelry Giveaway recently held and was selected by random drawing to receive the Genuine White Pearl Love Heart Ring!
Thank you to everyone that read my blog post on custom orders and for entering the Giveaway. I have read each of the comments and really take to heart what was said. I am very happy that there are so many people who enjoy custom orders. I also want to say Thank You for browsing my shop and mentioning the jewelry that you liked, the comments mean so much to me.
Hope everyone enjoyed the Giveaway, I will host another in the future.
Kathy
Jan 16, 2012
Jan 4, 2012
Expired! Winner Announced -Free Jewelry Giveaway - Celebrating Jewelry Makers and Custom Orders
 |
| Genuine Pearl Ring with White Zircon Hearts |
 |
| Pearl Love Heart Ring 14K White Gold Plated |
Our abilities and skills attract the attention of buyers who are interested in having a custom piece created just for them or an item customized to their taste. As long as their is agreement on the custom work and details including price, most jewelry makers are very happy to create customized jewelry for clients.
My shop has a section for policies, most shops do. Details on shipping, returns, exchanges, etc. are laid out for anyone to see. It is good business to provide these details as a service to customers to answer questions even before they arise. Specifically, my policy states that there are no returns for custom orders. Why? Simply put, I use the customer's money to purchase the materials for their custom item. The money is no longer available for refund as it was spent to make their jewelry. Example, customer wants my earrings, but made with 14K gold. I use the money to make the earrings with gold. If the customer wanted a refund, it would be from my wallet because her money was already spent.
There are other arrangements for custom orders including deposits, paying the balance once the work is complete, etc. I would love to hear how other jewelry makers handle their custom orders and what policies protect the seller and buyer.
On the flip side of custom orders, is the Feedback! Happy customers who leave feedback that is warm and wonderful just makes my day! Unhappy customers who simply want a refund and leave negative feedback in retaliation are just behaving shameful. Trying to sway me to make an exception to a policy they agreed to and posting nasty public comments that are false will not work. I will always stand by my work and my policies and applaud those jewelry makers that stand strong and will not be held hostage. I will do whatever possible to please a customer, because I truly want them to love their jewelry. Most buyers understand and are great to work with and I appreciate them!
 |
| Genuine Pearl Heart Love Ring |
Here's to custom orders and lovely buyers! Here's to jewelry makers that take so much care with each step, no shortcuts, producing beautiful art that is wearable! Here's to the buyers who appreciate and understand and leave wonderful feedback!
Giveaway Entry Details:
No limit on the number of times you may enter. Limited to persons 18 and older with a US shipping address. The winner will be announced on January 16, 2012 and the winner will be contacted for mailing details. I will ship the ring as is, size 8 to the winner. Drawing will be random using a random number generator.
Ways to Enter:
1. Leave a comment below this post with your thoughts on custom orders and/or feedback.
2. Follow my blog and leave a comment. Current followers will not be automatically included this time unless you leave a comment below this post.
3. Post about the Giveaway on your site or blog and let me know a link to find you
4. Tell a friend to mention you in their comments, both will get an entry
5. Visit my Etsy shop and leave a comment about something that caught your eye
Feel free to email me directly in case you would rather not post below.
I hope you enjoy this Giveaway and good luck on winning the Pearl Ring!
Kathy
Subscribe to:
Posts (Atom)